Questions & Answers
Answers to the most common questions about ordering, delivery, dietary requirements, pricing and our services across Cornwall and Plymouth.
Ordering & delivery
You can order online through our website, call us on 01209 206255, or email info@saltwind.catering. We recommend placing orders at least 48 hours in advance for standard catering, and 5–7 days in advance for large events, weddings, or hog roasts.
We deliver across Cornwall and Plymouth. Whether you are in Bude, the Lizard, Falmouth or Plymouth, we cover the whole of Cornwall and the Plymouth catchment.
It depends on your location. Deliveries close to Redruth may have no charge. Cornwall is always free. Into Devon, travel is free over £500 to Plymouth and Tavistock; below that it is £1 per mile round-trip. We'll always confirm the full cost when you get a quote, no surprises.
It depends on the service. Delivered buffets are typically chilled and ready to serve at room temperature, packed in insulated containers. Hot buffets are delivered hot in thermal units and are ready to eat on arrival. BBQs are cooked fresh on-site. Hog roast joints are smoked for up to 16 hours in our kitchen the day before, then finished and carved in front of your guests. Holiday home platters are chilled and come with simple serving instructions.
We agree a delivery window when you book. We aim to arrive 30–60 minutes before your serving time. We'll confirm an estimated time in advance and call you if anything changes on the day.
Minimums vary by service, buffets require 20 guests, corporate catering has none, BBQ and hog roast require a minimum of 20 (delivered) or 50 (on-site), giant pan 50 guests, holiday home delivery £30 (any one of our boxes can go on its own). Get in touch and we'll work out what fits your group.
For standard catering orders, we recommend at least 48 hours notice. For large events, weddings, and hog roasts, we suggest booking 5–7 days in advance or as early as possible, especially during summer months when we get very busy.
Same-day orders aren't guaranteed but we always try. For emergency and welfare deployments we're 24/7. For standard events, call us on 01209 206255 and we'll tell you what's possible.
Yes, amendments to guest counts and menu choices are fine up to 7 days before the event (when the balance is invoiced). After that we can usually still flex small numbers but the menu is locked. See cancellation policy below for refund tiers. Full details in our Terms & Conditions.
We aim to reply to all catering enquiries the same day during office hours. If your event is urgent, call us on 01209 206255 and we'll talk it through immediately.
Yes. Holiday home and cottage catering is one of our specialities. We deliver across Cornwall and Plymouth, including rural and coastal locations. If your property has limited access, just let us know in advance and we will plan accordingly.
Our Services
We offer a wide range of services including holiday cottage food delivery, buffets, hog roasts, BBQs, cream teas, Cornish hampers, wedding catering, corporate catering, film and TV crew catering, and emergency catering.
Yes, holiday cottage catering is one of our specialities. We deliver freshly prepared meals, cream teas, Cornish hampers, and breakfast packs directly to holiday properties across Cornwall and Plymouth.
Yes, we provide full wedding catering across Cornwall and Plymouth. From intimate receptions to large celebrations, we offer menus including hog roasts, BBQs and buffets. For hog roasts and BBQs our cook team cooks live on-site and guests come up and help themselves. It is relaxed and self-serve, not a plated sit-down meal. We do not provide waiting staff or table service.
Yes, hog roasts and BBQs are among our most popular services. Our cook team arrives with all equipment, sets up, cooks live on-site and packs down afterwards. Guests come up to the spit or the BBQ and help themselves, cook team included, self-serve for guests.
Yes, we provide corporate catering across Cornwall and Plymouth. From working lunches and boardroom buffets to large conference catering and team away days.
Yes. We provide catering for film and TV crews on location anywhere within 300 road miles of our Cornwall base, the South West and South Wales, the South Coast, and the Home Counties studios. From a single shoot day upwards.
No, we don't currently offer halal-certified catering. Our menus accommodate vegetarian, vegan, gluten-free, dairy-free and pork-free requirements, but we are not a halal kitchen.
We don't run a licensed bar or supply alcohol, most venues handle that separately, and we're happy to coordinate timing with your bar supplier. Hot and soft drinks can be included as part of your catering (for example a continuous hot-drinks station for conferences) where it suits the brief.
No, we don't run a hire service for tableware, crockery, glassware or linen. For cook-team-on-site events we bring serving equipment for the food; guest place settings are usually arranged via the venue or a dedicated hire company.
No, we're a cook team, not a front-of-house team. Our crew cooks the food and sets it out at the catering station; guests come up and help themselves. We don't provide silver-service waiters, table clearance or bar staff.
Yes. We've worked with National Grid and utility companies on emergency welfare deployments, 24/7 for those. For standard events, we regularly confirm bookings the same day during office hours and welcome same-week requests.
Yes, we offer traditional Cornish cream teas for delivery. Each cream tea includes freshly baked scones, Cornish clotted cream, strawberry jam, and tea.
Our hampers feature locally sourced Cornish produce including artisan cheeses, Cornish cured meats, fresh bread, chutneys, biscuits, and other regional specialities.
Dietary & allergens
Yes. Vegetarian, vegan, gluten-free, dairy-free and pork-free options are available across every menu. Our kitchen handles nuts, gluten and sesame daily. For severe nut, peanut, coeliac or sesame allergies we cannot guarantee a completely trace-free environment, so please tell us at enquiry stage. We will advise honestly, and we ask that the guest keeps any prescribed medication on hand.
We follow strict allergen management procedures. We can provide detailed allergen information for any dish. Tell us about any allergies when you order so we can plan your menu accordingly.
Yes, allergen information for any dish is available on request. Tell us about any allergies or intolerances when you get in touch and we'll advise on safe options.
Yes. Gluten-free options are covered across most menus. Our kitchen handles nuts, gluten and sesame daily. For severe nut, peanut, coeliac or sesame allergies we cannot guarantee a completely trace-free environment, so please tell us at enquiry stage. We will advise honestly, and we ask that the guest keeps any prescribed medication on hand.
We take nut allergies seriously and can prepare dishes without nut ingredients. Our kitchen handles nuts, gluten and sesame daily. For severe nut, peanut, coeliac or sesame allergies we cannot guarantee a completely trace-free environment, so please tell us at enquiry stage. We will advise honestly, and we ask that the guest keeps any prescribed medication on hand.
Yes. Dedicated vegan and vegetarian menus available across all services. We don't just pull the meat out, plant-based dishes are planned and prepared as a proper menu in their own right.
Yes. Tell us your guests' dietary needs when you enquire and we'll build the menu around them. Catering for mixed groups with multiple requirements at the same event is normal for us.
Pricing & booking
Cold finger buffets start from £7.95 per head. Fork buffets from £13.25 per head. Hot buffets from £16.95 per head. Charcoal BBQ catering from £8.45 per head delivered, or £9.95 per head on-site. Hog roast from £9.15 per head delivered, or £11.00 per head on-site. Giant pan catering from £12.25 per head. Corporate catering from £7.95 per head. Holiday home delivery has a £30 minimum order. Contact us for a free, no-obligation quote tailored to your event.
We accept bank transfer, cash, and payment by invoice for corporate and trade accounts. Payment details will be confirmed when your booking is finalised. For larger events we typically invoice in two stages.
For events more than 21 days away, a 30% deposit secures your booking and the balance is due 7 days before your event date. For orders under £100, full payment may be required at the time of booking.
We offer both options. Standard buffets and hampers are delivery-only. They arrive ready to serve. For hog roasts, BBQs, giant pans and large events, our cook team comes on-site to cook your food live, then guests help themselves. We do not provide front-of-house or waiting staff, and we do not plate up for guests on any format.
No, we do not provide or hire out crockery, cutlery or glassware, so you will need to arrange those separately. Your food arrives in suitable serving packaging, and where relevant we include disposable serving items. Our focus is the food.
When our cook team is on-site we bring everything we need to cook and set the food out, our own gazebo, equipment and power. For delivery orders, suitable trays, tongs and packaging are included. We do not hire out tableware or chafing dishes.
Yes, we regularly cater for large-scale events including festivals, community celebrations, and private parties.
Cancellations made 28 or more days before your event date: deposit only is retained. Cancellations 7–28 days before: 50% of the total order value is payable. Cancellations within 7 days of the event: 100% of the total is payable, as food and preparation will already be committed. Full details are in our Terms & Conditions.
About Salt Wind Catering
Yes. Meat from a Cornish butcher and bread and pastries from a Cornish bakery, both within 10 miles of our kitchen. We use Cornish suppliers wherever we can for dairy, produce and seasonal ingredients.
Yes. Everything is prepared fresh for your order, made in our kitchen or cooked on-site. No pre-packaged catering.
Cold items: keep refrigerated and eat within 24 hours of delivery. Hot food: serve promptly on arrival. Packaging is labelled with use-by guidance. Ask us about a specific dish when you order if you're unsure.
5-star, the highest rating from the Food Standards Agency. We're also NCASS registered and members of the Federation of Small Businesses.
5-star food hygiene rating, NCASS registered, FSB member, £10 million public liability insurance. All in order.
Our service packaging is plant-based: FSC kraft board boxes, bagasse pots and plates, wooden cutlery and unbleached napkins. No conventional single-use plastics. The bagasse composts commercially. We do not publish a compost or recycle route for the kraft boxes until our supplier confirms the lining in writing, food containers are often lined and contaminated card is refused by many streams.
We are based at 37 Fore Street, Redruth. You are welcome to collect orders by prior arrangement. Please call ahead on 01209 206255.
We cover Cornwall and Plymouth, from Bude to the Lizard, and east to Plymouth and Tavistock.
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Still Not Sure?
Give us a call or request a quote: we're happy to talk through whatever you need.
