Returned Goods

• The purchaser shall, unless otherwise stated be responsible for the cost of return of all goods to Salt Wind Catering

• The returned goods shall be at the risk of the purchaser until actual receipt of the goods by Salt Wind Catering – the onus of proof of safe delivery shall rest with the purchaser.

• No credit shall be allowed for goods until they have been received by Salt Wind Catering complete.

• Some customer concerns about goods may require further investigation and immediate refunds or credits may not always be possible. The full goods or majority of goods must be returned within 24-48 hours to allow Salt Wind Catering to fairly assess the situation.

• A full credit (not including carriage costs)  shall be given by Salt Wind Catering to the purchaser in the event that goods are faulty or damaged at the time of delivery and notice of fault or damage is given by the purchaser to Salt Wind Catering immediately upon receipt of the goods.

• Shipments returned marked refused will not result in refund and refusal of a shipment does not relieve the purchaser’s liability for paying any carriage charges incurred in the return of the goods to Salt Wind Catering.

• We do not warrant the suitability of goods or services for a particular purpose other than that illustrated within product/service instructions specifications or guides and purchasers should check specifications size and suitability before ordering.